Effective Date: 07/07/2025
Welcome to Exoria, a brand owned and operated by UPL Enterprises. These Terms and Conditions (“Terms”) govern your use of our products, services, website, and all transactions conducted with Exoria. By accessing or using any part of our platform or engaging with our services, you agree to comply with and be bound by these Terms.
1. Business Information
Brand Name: Exoria
Registered Business Name: UPL Enterprises
Address: Civil Ward No. 04, Near Chanda Jain Hospital,
Damoh, Madhya Pradesh – 470661
📞 +91 72477 67001
📧 uplenterprises001@gmail.com
2. Scope of Services
Exoria offers herbal wellness products through its e-commerce platform and other sales channels. We may also offer promotional, marketing, and customer support services under our brand.
3. Order Acceptance and Fulfillment
- All orders placed through our platform are subject to availability and confirmation.
- Exoria reserves the right to refuse or cancel any order at our discretion, especially in cases of pricing errors, stock unavailability, or suspected fraudulent activity.
- Upon successful placement, you will receive an order confirmation via email or SMS.
4. Pricing and Payment
- All prices displayed are inclusive of applicable taxes unless mentioned otherwise.
- We accept payments via secure gateways including UPI, debit/credit cards, net banking, and wallets.
- In case of payment failure, the order will not be processed.
5. Shipping and Delivery
- We aim to dispatch all orders within 1–3 business days.
- Estimated delivery time may vary based on location and external factors.
- Exoria is not liable for delays caused by courier partners or unforeseen circumstances.
6. Returns and Refunds
- Our return policy is available on the website and governs eligibility for product returns or replacements.
- Refunds (if applicable) will be processed to the original payment method within 7–10 working days of approval.
7. Intellectual Property
All content, trademarks, product packaging, images, and branding displayed on Exoria are the property of UPL Enterprises. Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
Exoria, under UPL Enterprises, shall not be held liable for any indirect, incidental, or consequential damages arising out of product use or platform access.
9. Governing Law and Jurisdiction
These Terms shall be governed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Damoh, Madhya Pradesh.
10. Modification of Terms
We reserve the right to amend or update these Terms at any time without prior notice. Continued use of our services implies acceptance of the revised terms.
11. Contact Us
For any questions or concerns, please contact us at:
📧 uplenterprises001@gmail.com
📞 +91 72477 67001
